The groundbreaking innovation from Platoflex gives architects completely new design possibilities for indoors and outdoors.
1. We guarantee our polyester products for a period of ten (10) years from the date of purchase, as shown on the invoice, subject to the conditions below.
2. This guarantee is limited to material and manufacturing faults only and does not cover any form of fault, malfunction or damage caused by or related to wear and tear or the use, abuse or misuse of the product or any of its components by the purchaser or a third party.
3. We guarantee our polyester water and plant containers for a period of five (5) years from the date of purchase, as shown on the invoice. In the case of water containers, this guarantee is subject to the condition that they are not filled to more than 30 per cent of their full capacity during periods of freezing weather.
4. This guarantee does not cover storm damage caused when winds exceed force 10 on the Beaufort scale (24.5 m/s or more).
5. This guarantee is rendered void if the assembly and/or installation instructions, as shown on our website and in the demonstration video, are not followed fully and correctly.
6. In the case of parts, accessories and additions sourced from third parties, the period of our guarantee is limited to that provided by the original manufacturer or supplier.
7. This guarantee is rendered void if the product is in any way incorrectly or inexpertly used by the purchaser or a third party.
8. This guarantee is rendered void if the purchaser or a third party acting on their behalf undertakes any modifications to the product without our prior written permission.
9. We reserve the right to suspend this guarantee if and for as long as any party to the contract of sale is in default or otherwise in breach of its obligations.
10. The extent of this guarantee is limited to replacement of the purchased product or refund of its purchase price.